Solution Domain offers attractive office and mobile workforce management solutions that meet the needs of utilities companies that manage deployed teams.
We work closely with you to provide simple to use systems that do not require steep learning curves or an ongoing training investment.
Solutions come with full 24/7 mobile and back-office support services.
We have a track record of providing a 99.95% operational uptime, so giving you confidence that your staff are able to access and use the solution whenever required.
In essence, you can be sat on a beach and still monitor all day to day operations!
Solution Domain's Operations team have been developing mobile solutions and back office support systems for many years within the utilities sector in the UK.
The team includes University-educated software development professionals who bring a wealth of 1st, 2nd and 3rd line technical IT experience to the design and development of bespoke software.
The Operations team focuses on creative and innovative software development for the utilities sector, to reduce the administrative burden associated with the complex management of utilities, and ease staff transition to an automated workforce management system.
Solution Domain's Development team benefits from staff with decades of experience in the Defence, Security, Learning and Organisational Development fields, working on government to government contracts globally.
The development team focuses on clarifying customer requirements and project planning those through to completion. Information Security standards, Quality Management and Quality Assurance are core aspects of this process, to ensure our services match both customer needs and international standards of Information Security, data management and software provision.
Solution Domain's software enables flexible collection of data from deployed Gas, Electric, Water, Fibre and Civils engineers.
Field engineers are provided with bespoke role-specific tasks or activities - workflows - to complete (for example industry-standard risk assessments for electrical engineers prior to starting work).
Workflows include text entry, multiple choice, photo taking, barcode scanning and signature capture.
GPS tracking capability enables viewing and tracking of a workforce in the field using mapping technology.
Solution Domain supports the utilities sector, which covers a vast industry spanning Gas, Electric, Water, Fibre and Civils installations, as well as providing software in support of the installation of Electric Vehicle Charge Points across the UK.
If you want to see the status of 'jobs' each day, week and month, no problem! Our FieldSolution software includes planning, scheduling, searching, filtering and reporting options as standard.
if you want to integrate the FieldSolution software into other areas of your business, we will work closely with you to create the Enterprise Resource Platform you need.
Solution Domain wants to work with utilities companies to support their Back Office and mobile field engineers.
We provide an ISO 27001 compliant and highly encrypted web based service bespoke to customers' specific requirements.
We are excited about the many opportunities we can see across the multi-utility sector. We have the energy, capability and, critically, the capacity to give customers the end to end capability and support they need.