Providing innovative software to the utilities sector
Case Studies of Our Workforce Management Software in Action
What better to get an idea of just how effective the FieldSolution app is, than by hearing from and gaining insight into the companies who have been putting it to practical use while out in the field? Please take the time to read the following client case studies.
A Testimonial from DJM Services (Pembs.)
We are a small family run WIRs accredited self-lay company, working throughout Wales installing water mains and services on developments for a number of large developers. After being frustrated having to chase employees to complete paper copies and printing out plans and H&S forms, we wanted to find an app to use day to day, similar to what is used by utility companies we have previously worked with. We were introduced to Solution Domain. We were able to explain what we wanted, and the teams built a bespoke app for us to use. They talked us through everything, providing us with a great support team which can be contacted, with any issues quickly sorted. We can’t imagine working without it now.
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Plans to hand to gangs; things can be quickly added or changed from the Back Office.
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All employees find it easy to use.
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Job cards can be downloaded and sent to clients, showing photos of work carried out and all the information needed for both the client and the Water Authority.
Case Studies
Workforce Management
Centralised Planning
FieldSolution is providing the means for TriConnex to electronically manage their mobile field engineer workforce, with the capability to schedule remote work activities and distribute jobs from a central location.
Curated Data
FieldSolution enables the remote collection of data to support TriConnex engineers' work, curating the critical information and data required by TriConnex and its customers.
Greater Control
FieldSolution ensures that TriConnex engineers can receive real-time instructions in the field to carry out the work they need to do, giving TriConnex Planners more control over planning activities.
Role Specific Mobile App
FieldSolution mobile technology is enabling TriConnex Gas, Electric, Water, Fibre and Civils engineers to remotely collect data in the field using bespoke workflows.
Testimonials
"Much easier and quicker to add jobs."
"Cost savings on Duplicate Books for all Risk Assessments."
"Ability to download [and email] all service cards as one document has helped massively!"
Specialist Support
We support TriConnex by providing a dedicated HelpDesk and a 2nd/3rd line technical team, with performance-related response times. This ensures a 99.95% operational uptime.
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